System Check

Troubleshooting Guide: Ensuring Seamless Compatibility with Our Platform

Experiencing issues with your device? Run through this quick list to make sure everything is fully compatible with our platform for the best possible experience:

✅ Update Your Software

Keep your device’s operating system up to date to ensure the best performance and security.

🌐 Browser Type & Version

• Always use the latest version of your web browser

  • We highly recommend Google Chrome for the most reliable experience

  • Safari and Firefox are acceptable alternatives

  • Microsoft Edge is NOT recommended

📡 Test Your Internet Connection

Run an internet speed test to confirm you have a stable and consistent connection.

🍪 Enable Cookies

Make sure cookies are enabled in your browser to unlock all features of the platform.

⚙️ Activate JavaScript

Ensure JavaScript is turned on in your browser settings for smooth functionality.

🖥️ Screen Size

Verify that your screen meets our minimum size requirements for proper display and navigation.

🎤 Check Webcam & Microphone

Confirm that both your microphone and webcam are working correctly - this is essential for the online final exam. You may need to grant your browser permission to access these devices.

🔄 Tip: After making any updates or changes, restart your browser to ensure everything applies correctly.

Learn more about our system requirements ➡ 

📞 If you need further assistance, our dedicated 24/7 Technical Support Team. We're committed to ensuring you have a seamless and exceptional experience with our platform.