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by Bob Figular May 02, 2024 2 min read
You can contact the National Maritime Center (NMC), the division of the Coast Guard responsible for issuing captain's licenses, using the options below.
Live chat sessions are available through the NMC's website. Their chatbot is available 24/7.
For general inquiries only.
Monday – Friday, 8:00 a.m. – 5:30 p.m. EST
Access information and resources on the National Maritime Center's official website.
Check the National Maritime Center's Contact page for the most up-to-date information.
To get help from the National Maritime Center (NMC) as quickly as possible, keep these tips in mind:
We recommend using Live Chat first, since it is often the quickest and easiest way to get help.
The NMC's chatbot is also available 24/7 and may be able to answer common questions right away.
If you prefer to call, try contacting the Customer Service Center early in the morning.
Their busiest times are usually around midday, so calling earlier may help you avoid longer wait times.
Before reaching out, use the NMC's Check Your Status tool on their website.
This is often the fastest way to see the current status of your application without waiting for phone or email support.
If you need to confirm whether a credential is valid, the NMC's Credential Verification Tool is a quick and convenient option.
If you are unable to reach the NMC by phone or chat, you can email [email protected] for a status update or general questions.
To help avoid delays, include:
Please Note: Response times may vary depending on email volume.
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